24-hour Service Guarantee from Globe myBusiness

It’s been three years but our struggles in starting up our business is still fresh in my mind. Crappy internet connection, chappy phone lines, transpo problems, official receipt, business registration, and all. Ever experienced the same situation? Well then, we’ve all been in the same boat. Hassle and stress combo, right? With the help of technology and improving services here in the Philippines, we’ve improved a lot now and everything is moving smoothly.

One thing that helped us big time is the speedy internet connection. I’m just glad we chose the right internet provider in our location and we never had a hard time transferring large files to clients. Thanks to Globe. The only problem we’ve encountered so far was when the router broke down and we had to wait a day before the technicians arrived and fixed it. Considering we use the internet for almost 24 hours a day (I’m sorry router but no rest day for you), these issues can’t be helped.

And speaking of, Globe myBusiness now offers its new 24-hour service commitment which assures the activation of mobile postpaid line applications and delivery of new devices within 24 hours! Wow, does that mean most of their services including broadband will have the 24-hour service commitment soon?

Right now, they have started in delivering chosen handsets to clients coupled with their activated SIM cards in 24 hours or less beginning at the time of receipt of complete application requirements. The activation of mobile postpaid applications and delivery of handsets is applicable to Metro Manila, Metro Cebu and Metro Davao customers in the micro, small and medium enterprises (MSME) industry. They can immediately use their line to serve their business for calls, texts mobile surfing, as well as data access for services! This effectively eliminates the hassles of long queues, waiting time and tedious processes they usually encounter when applying for a postpaid plan.

“We know that time is money for entrepreneurs. With that in mind, our 24-hour service guarantee is a strong assurance from Globe myBusiness as their partner so they can focus on their businesses. With this guarantee, we redefine the Globe brand of customer service for MSMEs. They can have our mobile services up and running to serve their needs as soon as possible,” said Globe Senior Vice President for myBusiness Martha Sazon.

She added that, “by addressing their need for a fast and simple application process, we delight our subscribers with superior service, enabling them to spend more time growing their businesses.”

Interested to get a fast and hassle-free mobile business lines in 24 hours or less? Call the hotlines in Metro Manila at (02) 730-1010, Metro Cebu at (032) 401-1010 and Metro Davao at (082) 321-1010. Completed and signed application requirements sent on or before 12 noon through businesshotline@globe.com.ph will undergo a quick credit verification process.

The 24-hour service guarantee from Globe myBusiness takes customer engagement to heart as the hotlines are ready to address after-sales concerns. Another dedicated number via mybusinesscare through (02) 730-1288 is also available to take calls to address queries from customers, both existing and new, especially for concerns a week after the delivery. This is actually a good start! Sooner or later all of their services will be delivered at a drop of a hat and running a business won’t be that hard anymore.

For more information, visit www.mybusiness.globe.com.ph/serviceguarantee or call the Globe myBusiness hotline number of the city nearest your area.